Privacy policy
Last updated: DD/MM/2026
Base template covering the data collected via this site (in particular the contact form). The highlighted areas are to be completed and the whole is to be reviewed by legal counsel before publication.
1. Data controller
The controller of the data collected on this site is Refraiche — legal name, registered office, Cameroon.For any question: contact@refraiche.com .
2. Data collected
As part of the access request and commercial exchanges, we collect the data you voluntarily provide via the contact form:
- First and last name
- Business email address
- Company name
- Type of service considered and estimated transaction volume
- The content of your message
Technical data (IP address, connection logs) may also be recorded for the security and proper operation of the site.
3. Purposes and legal basis
This data is used to:
- Respond to your request and study your integration project;
- Contact you back and provide commercial follow-up;
- Ensure the security and improvement of the site.
Processing is based on your consent and on Refraiche's legitimate interest in responding to the requests it receives.
4. Retention period
Data is kept for the time needed to process your request, then period to be specified (e.g. 3 years after the last contact), unless a longer legal retention obligation applies.
5. Data sharing
Your data is neither sold nor transferred. It may be shared with our technical providers (hosting, messaging tools) strictly for the purposes above, and where applicable with partner mobile money operators as part of an integration. These third parties are bound by confidentiality.
6. Security
Refraiche implements appropriate technical and organizational measures (encrypted exchanges, access control) to protect your data against any unauthorized access, alteration or disclosure.
7. Your rights
You have a right of access, rectification, deletion and objection regarding your data. To exercise these rights, write to contact@refraiche.com . A response will be provided within a reasonable time.
8. Cookies
This site uses only the cookies strictly necessary for its operation. If audience-measurement or tracking tools are added, describe them here and provide a consent mechanism.
9. Changes
This policy may be updated. The date of the last revision is shown at the top of the page.